Our Team

Eric Gontran

Eric GontranManaging Director

Eric’s extensive career has exposed him to a wide range of countries and cultures such as England, USA, Saudi Arabia, Ireland, UAE, Morocco, Bahrain, Hong Kong and Cyprus amongst others. Through his exposure he has honed the skills and mindset required to be a dynamic business strategist.

He possesses an uncanny ability to envision, structure and deploy strategies that consistently meet and exceed customer needs, this strongly correlates with his passion and drive to make complicated processes as user friendly as possible.

Eric has been very active in the Organizational Development field and has designed and implemented various high impact and sophisticated projects for global organizations such as Vodafone, Sanofi Aventis, Al Hosn Gas, Novartis, Gemalto, Glaxo Smith Klein to name a few.

Eric performs business with passion and vision. He leads and motivates his counterparts with innovative and an out of the box approach. He has a relentless attitude when it comes to personal development and he takes great pleasure in interacting with people who have a thirst for knowledge.

Marie-Nicole Arbelias Schuster

marie-nicole arbelias schusterDirector of Knowledge Management

Marie works closely with our core team and associates to utilise existing and create new knowledge to develop leading edge and highly customised solutions for our clients. She has a background in Biology and Psychology which have led her over the years to question and analyse human and organisational behaviour. She has spent the last 15 years developing talent and has worked with CEOs and Leadership teams across the Middle East and Africa.

Marie has a unique ability to connect with people across all levels of management, age groups and varying cultural backgrounds, always with the aim of building trusted partnerships to unlock potential and enable leadership.

Always ready for a challenge, Marie has worked in sales, NGOs, shipping and consultancy companies and draws from this experience, as well as from her extensive consulting work with Pharmaceutical and Telecom clients to design and implement Talent Management programs. She has always sought cutting edge and innovative models and systems which ensure sustainable personal and organisational transformation. She is currently working on designing and applying practical models to integrate the field of neuroscience in the various aspects of the corporate world.

Louiza Xenopoulou

Louiza XenopoulouDirector of Corporate Affairs

Louiza holds an LLB (Hons) in Law and an LLM (Hons) from Middlesex University of London, England.

She was admitted to the Cyprus Bar Association in September 2006.

Louiza has an extensive experience in Commercial and Corporate Law in Cyprus acting for both individual and corporate clients in Cyprus and abroad. She predominantly deals with commercial, contract, companies laws, maritime claims, maritime and admiralty law, alternative dispute resolution in Cyprus as well as intellectual property law and other.

She has been working for, one of the biggest Law Firms in Cyprus, where she has developed an excellent reputation in her areas of expertise by offering quality legal support and high professional standards combined with a strong emphasis on customer experience and attention.


Dr Christiaan Mostert

Managing Partner

Christiaan holds a PHD in Agric-Economics from the University of Pretoria, an MBA (Cum Laude), MSc (Cum laude) and a Post Graduate Senior Management Certificate. He is a Senior Consultant with the Belgian Banker’s Academy (Brussels), ISHR (Atlanta). Christiaan has been a business consultant since 1994 and has extensive experience in industries such as commercial banking, manufacturing, logistics/wholesale, agro industries and telecommunication. This is supported with experience in financial acumen training, asset finance and management, development, government, state owned enterprises and entrepreneurship (SMME).
Christiaan designed and developed the BTLS Business Thinking Styles programme and the ComSIM Business Management Simulation (with assessment), which have been utilized with over 7,000 managers from 26 countries spanning 4 continents. He has a keen interest in practical performance management, entrepreneurship development of managers and improvement of business process efficiencies. He has worked extensively with the likes of ABSA, Barclays and Royal Dutch Shell to name a few.
Christiaan’s wide international exposure also brings important context regarding the bigger picture of world economics, growth opportunities and expected challenges.

Stavros Ktistis

Stavros Ktistis

Chief Financial Officer

Stavros is in charge of the compliance services department and is a partner of the firm since 2011. Stavros was educated in the UK whereas he obtained a BA (Hons) degree in Accounting and Finance. He is also a holder of a Masters degree in Business Administration (MBA) from the Cyprus International Institute of Management.

Prior joining Acfin Services Ltd Stavros used to work for PricewaterhouseCoopers Cyprus where he obtained his qualification as a Chartered Certified Accountant.

Stavros is a fellow member of the Association of Chartered Certified Accountants and a member of the Institute of Certified Public Accountants of Cyprus.


Yiannis Pettemerides

Finance and Accounting Associate

Yiannis is a Registered Auditor, Compliance Advisor, Forensic Accountant and Insolvency Practitioner, with more than 15 years of experience in PwC London, PwC Cyprus and KT Cyprus, in the audit, consulting, forensic and regulatory compliance services of investment, insurance and banking companies.
He was engaged, for more than 2 years and until recently, as an External Technical Advisor, and leading the onsite inspection teams, of the AML/Supervision Department of the Cyprus Securities and Exchange Commission (CySEC). He is currently engaged, as an External Audit Contractor, for the performance of audit inspections for a number of Government Organisations, on behalf of the Audit Office of the Republic of Cyprus. He is also performing external training in the fields of forensic accounting and economic crime investigations for the Cyprus Police.
Yiannis holds a Bachelor and Master Degree in Accounting, Economics and Finance, a Fellowship and Practicing Audit Certificates from the Institute of Chartered Accountants in England and Wales (ICAEW) and a Membership and Practicing Audit Certificates from the Institute of Certified Public Accountants of Cyprus (ICPAC).
He is currently the Chairman of the Economic Crime and Forensic Accounting Committee of the Institute of Certified Public Accountants of Cyprus (ICPAC), the Vice-Chairman of the Promotion of the Profession and Academic Relations Cyprus Committee of the Institute of Internal Auditors (IIA), and a Founding Member of the Cyprus #209 Chapter of the Association of Certified Fraud Examiners (ACFE).

Ahmad Fadzlee Shah

ahmad-fadzlee Pic

Managing Director Asia Pacific

Ahmad Fadzlee Shah has more than 17 years of working experience in various industries and disciplines. He has held several management positions in multinational companies within Malaysia and the Middle East with exposure in countries such as Thailand, Singapore, Brunei, Indonesia and Australia. Prior to being appointed MD Asia Pacific, he was the Group Chief People Officer at SEGi International Bhd, a leading player in the Malaysian private education sector. Ahmad previously worked for the Abu Dhabi National Oil Company (ADNOC) as its Organizational Capability Advisor.

Ahmad Fadzlee is a certified Change Agent, Corporate Trainer & Facilitator (HPM, Aust.), Leadership & Corporate Coach (NS-NLP, Aust.), Lominger Leadership Architect Certified Practitioner (USA), Herrmann Brain Dominance Instrument Practitioner (Aust.), Thomas DISC Certified (UK), Human Capital Development Specialist and OD Certified Professional.

He holds a Masters of Business Administration (MBA) Degree in General Management specializing in Strategic Management from University Tun Abdul Razak, Malaysia and a Bachelor of Science Degree in Business Marketing from Southern New Hampshire University, USA.

John Brooker

John Brooker

Radical Innovation Partner

John’s career commenced with service in the Royal Air Force. John is now firmly established as an educator and facilitator of repute. Vastly experienced, he regularly works in western and eastern Europe, the Middle East and Africa, with international companies, helping teams to create original solutions that obtain a ‘Yes! And…’ response.

He joined Visa International in 1985, becoming a senior vice president in 1996, with senior management experience of innovating and transforming services. Examples include: implementing the Visa ATM network; conceiving and developing the Visa Business School; product development, including internet and electronic banking services; centralizing customer support from across Europe into a London centre. He worked regularly with US colleagues to coordinate projects globally.

John is renowned for his ability with multi – cultural groups. Inspiring teams to be creative while providing a great focus on achieving the outcomes. He uses a range of methods and techniques to help teams think creatively and remain energized. John believes in giving people in organizations their voice through powerful facilitation and communication; creating innovation capability; making transformation simpler and encouraging improvisation for business. He is a highly rated tutor for the Open University Business School’s Masters level module ‘Creativity, Innovation and Change’ programme.

John is a board member of the International Association of Solution Focused Consultants and Trainers.

Organizations he has worked with include Army; Aegon Insurance; B & Q; Baxter Health Care; BT Wholesale; BSkyB; British Council; Certis Europe; Cetelem (France); CH2M Hill; Enterprise Ireland; European Central Bank; EADS DS; Foreign and Commonwealth Office (UK); Irdeto (NL); Intel Ireland; Lloyds Group; Ministry of Justice (UK); Naspers (South Africa); Office of Government Commerce (UK); BT OpenReach; Royal Air Force; Office of Public Guardian (UK); Visa Inc and Visa Europe.

Karen Nel

Agile Leadership and Cultural Transformation Associate

Karen is a professional consultant with diverse experience in management and also managed healthcare. With more than 20 years of active management experience, her focus is on consulting to businesses in advanced business acumen, business simulations, performance assessments and leadership development with coaching across various industries, as well as team and organizational wellbeing.
She is also a senior consultant for Shadowmatch work habits assessments and has extensive experience in conducting assessments, developing performance benchmarks, work habits assessment, PDP’s, cross functional collaboration. She is currently completing her PhD in Complexity Leadership to achieve Business Agility at the University of the Witwatersrand. She is also an accredited business coach with the Neuroleadership Institute.



Gary Luffman

Gary Luffman

Senior Neuro Leadership Associate

Gary is an Occupational Psychologist. His focus is on helping organisations to navigate change successfully to meet customer expectations. He is an experienced consultant, facilitator, assessor and coach.
Gary has worked with a wide range of employees from entry level managers to senior heads of functions to develop sales programmes for teams across Europe. His expertise covers both phone based sales and customer relationship management, to strategic port folio management.

He focuses on helping companies operate effectively over long time periods with varied and complex customer groups by enhancing relationships.

Since 2008 Gary is also an international design and delivery partner for the CIPD as well as a member the L&D advisory board. He has undertaken a wide range of assignments with clients such as Aston Business School, London School of Economics, Santander, Southern Water, Royal Navy, Tesco, and Toyota.

Nick Dowling

Nick Dowling

Senior Neuro Leadership Associate

Nick has over 25 years’ experience in consulting and business management in the UK and internationally. He is an insightful, commercially aware consultant, facilitator and coach with a track record of successful delivery.

Nick has led the design and delivery of programmes to create effective CRM strategies that delivered profitability, revenue and customer satisfaction by organising around customer segments, fostering customer-satisfying behaviours and implementing customer-centric processes.

Nick has also repeatedly delivered successful workshops on Consultative Selling to help participants progress from a ‘product order taking’ mentality to being able to proactively sell solutions. He combines psychological and practical tools and techniques for a greater understanding of behaviour.

Since 2008 Nick is also a design and delivery partner for the Chartered Institute of Personnel and Development delivering a wide range of neuroscience and psychology based programmes.


Achilleas Kentonis

Achilleas Kentonis

Senior Innovation Associate

Achilleas studied Engineering, Physics and Fine Arts in the University of South Alabama, USA and at the Universidad de Castilla la Mancha, Spain. Mastering Innovation & Design Thinking, MIT, Boston, USA. As a researcher / scientist he participated in research programs at NASA, the Aegean University and ARTos Cultural and Research Foundation.

As a researcher he published numerous papers in scientific journals, related to innovation mentoring/practices, telekinesis and human computer interaction, startups development, direct re-invent processes, electromagnetics of the human body, geopathic stress, creation of new electro-acoustic musical instruments, research on the perpetual, social and philosophical issues.

He is involved and supports hackathons, hacker spaces, space apps for NASA and hosts and supports the hack66. Also he set up Fab Schools, Fab Labs and maker spaces and links them with entrepreneurship. He is a member of the Tesla Science foundation in USA and Belgrade and he hosts the Tesla Inventors Club in Cyprus. He collaborates with CERN and NASA for projects related to innovation/education/outreach and corporations in the USA and EU.

He is invited and gives lectures and/or crash courses at organizations and universities in the EU and USA and also in local organizations and corporations.

Zuzana Kovakova-Radacovska

Zuzana Kovakova-Radacovska

Bio and Neurofeedback Partner

Zuzana Kovacova-Radacovska, is an experienced psychologist, performance coach, and biofeedback & neurofeedback practitioner.

She helps busy professionals, emergency workers, and athletes to overcome mental challenges and improve performance using best knowledge and expertise of performance psychology, psycho-physiology, neuroscience and advancements in technology.

Zuzana currently works with an elite team of Slovak sprint kayakers and canoeists, including World Champions and Olympians who are currently preparing to compete in Rio2016.

Her full range of clients cover peak performance from a behavioural perspective, high executives in beauty, medical, law, financial and health industry including Serenity financial planning, K&L Gates & Dendron. She also works with large number of entrepreneurs, professional speakers, architects, aircraft engineers, medical professionals, directors of human resources, poker players, professional and amateur golfers, youth athletes in football, volleyball, swimming and judo.

Zuzana is passionate about bringing the newest performance enhancement technology into sport and business. She cooperates with other professionals around the world to offer the best support to retired athletes as well as sport & business professionals.

Occupational stress is a contributing factor to absenteeism, disease, injury and lowered productivity. In general stress management programs in the work place that include relaxation therapies, exercise, and biofeedback have been shown to reduce the physiological symptoms such as hypertension, and increase job satisfaction and job performance. Strategies to implement a successful stress management program include incorporating the coping activities into one’s daily schedule, monitoring one’s symptoms and stressors, and being realistic in setting up a schedule that is relevant and attainable.

Jon Spencer

John Spence

Neuro Leadership Associate

Jon is a creative facilitator and trainer specializing in leadership development, with over 25 years experience in supporting the learning and development of teams and individuals in a wide range of business sectors in the UK, N. America, Europe, Middle East, Asia and Africa. He specialises in leadership & management development, management of change, team building, personal effectiveness training and trainer development.

Jon’s increasing international focus means he works with an extensive range of multi-national and multi-cultural groups, working with all levels of leadership, including directors and executive teams.



Gianpiero Giannoccaro, M.S.

Gianpiero Giannoccaro

Neuro Commercial Associate

Gianpiero is a business professional with a strong scientific background and a very wide work experience range.

He comes from a family business environment that provided him with strong leadership qualities since he was a child. Gianpiero always worked and studied simultaneously to fulfill his needs of autonomy and financial independence.

He was responsible for designing and implementing sales strategies for many years in different industries before managing whole marketing depts. With the objective of maximizing revenues and market share, he designed new business models, successfully achieving outstanding results both at Italian and international level for companies in the pharmaceutical arena such as Medtronic and Johnson and Johnson.

He is very flexible, dynamic, curious, self-motivated and always focused on objectives. He is most happy in the healthcare sector whereby his scientific background and management skills are effectively and successfully utilised.


Dr. Benny B. Briesemeister

Benny B. Briesemeister

Neuro Marketing Associate

Benny B. Briesemeister is a psychologist by training, holding a PhD in neurocognitive psychology from the Free University Berlin, Germany. His early research on the neurocognitive basis of affective language processing gradually led to more applied research endevors and finally into consumer neuroscience, that is the investigation of the neurocognitive processes that underly and determine human shopping decisions – work that won him the title of „NMSBA Neurotalent of the Year 2015“.

Benny is co-founder of the Center for Applied Neuroscience, a research institute dealing with the application of neuroscientific methods and insights outside of basic research, as well as founder and owner of NEUROSPECTIVE, a neuromarketing research and consultancy agency which specializes in point-of-sale marketing research, real-time analyzes of consumer experiences and the prediciton of marketing effectiveness. At it’s core, NEUROSPECTIVE however not only provides solid neuroscientific research, but combines these insights with established theories to provide its customers with the maximum utility.

Benny is a regularly booked key-note speaker on national as well as international conferences and works as a marketing consultant for companies all over the world.

Stephen Doyle

Steve Doyle

Pharma Sales and Marketing Associate

Steve is a sales and marketing professional with over 30 years of experience in the pharmaceutical industry covering a wide range of specialist therapeutic areas and with extensive experience of working in Pan-European markets.

Steve’s main focus areas are recruiting, motivating, and leading teams to deliver business objectives as well as training and coaching both in-house commercial teams and external distributors, HCPs and patients. With extensive knowledge and experience in setting up and running sales and marketing operations, he develops, plans and implements creative sales and marketing strategies. Steve’s forte is in orphan drugs and specialist hospital product markets.

Steve has founded his own UK based Pharmaceutical Consulting and Interim Management companies providing small and medium sized pharma companies with access to specialised knowledge and experience needed to launch products in Europe. He also provides healthcare client companies and agencies with interim and outsourced marketing expertise. Clients included blue chip healthcare companies with work on various marketing projects including; Development of initial strategic plans for new product introductions and management of all marketing activities for software development and internet healthcare companies. As well as development of market and product forecasts for existing products and new products enabling CSO to offer risk share agreements to their clients. He has also interviewed and recruited an entire sales management team for CSO and has moderated and lead product strategy and development meetings for clients. Steve was previously a member of the PM Society committee and judging panel for PM Society electronic marketing awards.

Alun Maxwell

Sales and Marketing Associate


Alun has a flair for drama. He has been training and coaching sales professionals for the past 15 years through roleplay. He has himself worked in sales and telesales management for over 20 years and has recently written and delivered a Pharmaceutical Audit Inspection Forum for RQA European Conference in Nice (April, 2016).

Some of his main clients include Amgen, Parexel, Genmab, Roche, Schering- Plough, Toshiba Medical Systems, St Jude’s (Cardiology technology), Elekta (Radiotherapy equipment), NHS Supply Chain, Cavendish Group Ltd (telesales roleplay and coaching) EMP Media (telesales roleplay and coaching), BMW, Royal Mail, DHL, Savills, PwC, Arval, McCurrach, Amobee, Xchanging, Gatwick Airport and many more.